Digitizing FAQ's | Embroidery FAQ's | Screen-printing FAQ's
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| For developing designs, please see Digitizing FAQ's |
There are so many variables it is almost impossible to quote lead times. Here at Monogram Plus™ your order is placed into the production line up at the time the goods are received. The line up for production is based on which equipment we will use to produce your order. Other factors to consider are the garment sources, distance from our facility, and backorders. It is generally a good idea to plan on least 14 working days from your order placement to our shipping, pick up, or delivery. As always, the more notice the better. Rush jobs are available at a slightly higher cost. We do not "rip-off" customers in need but simply pass along the overtime, administrative, and extra shipping costs with the order. The other factor to consider is the time of year. November and December are our heaviest production periods. During this time of year, lead times should be extended to 21 working days or more. Again, we place orders into production on the receipt of the goods and never on the size of the order. Small and large orders alike get the same attention to detail. BACK TO TOP Does the embroidered garment require special care? No. Most designs will result in the garment demise before the embroidery. Strong bleaches, hot water wash, and very hot dryers should be avoided. The hot water and dryer will shrink the garment, but not effect the embroidery, resulting in a "puckered" look to your design. We also recommend turning the garment wrong side out to avoid possible damage from other garments, buttons, hooks, zippers, etc. For jacket back designs with lettering we highly recommend a satin stitch (also called a lock-in or tatami stitch). This will result in a design that will not allow the stitches to be pulled away from the garment if the wearer leans up against a wall or brushes against an abrasive surface. BACK TO TOP Can my design "unravel"? It is very unlikely that would happen throughout the life of the garment. All of our designs use a "lock in lock out" form of stitching that will isolate any damage to a small area of the design that, if trimmed, will not be noticeable. BACK TO TOP What about the small threads between lettering? There are two methods to trim threads between lettering or other portions of a design. One is done by the embroidery machine as it sews the other is by hand. On very small lettering, it is advisable to leave the threads between the letters, as it will help stabilize the design over repeated wearing and washings. (Also see viewing my design). BACK TO TOP What should I look for in viewing my design? Many people make the mistake of analyzing the result of a design in embroidery from a perspective of looking at a book or magazine. Embroidery by its nature will have imperfections that are the result of needle, thread and fabric meeting together in a design. Close inspection will always reveal the imperfections that are simply the "nature of embroidery". In real world application, no one will ever be that close to the design. The finished result should be viewed at the same distance as you would stand when speaking with a co-worker or complete stranger only then can your determine the true impact of your design executed in embroidery. BACK TO TOP Once I have a design with Monogram Plus™ can it be applied to any garment in any size? (Many of these questions can be answered by reviewing our digitizing FAQ's.) In most cases the answer is yes. The exceptions are Fleece, Caps, and Full Jacket Backs:
What are hoop marks? Each garment that is to be embroidered must be placed in an embroidery hoop. The hoops are no different in use than those used in needle point or hand embroidery for hundreds of years. They will however leave a slight circular mark around the design. During the embroidery process the garment must move while the sewing head of the machine stays in the same spot, the hoop allows a firm grip on the garment to insure a quality finished design. The evidence of these marks will be most noticeable on pique and other knitted style garments. The hoop marks will disappear with the first washing. If you are planning to give out garments for immediate use please let us know when you place your order. By using a process of treating the garments, folding, and packing them tightly the hoop marks will be hardly noticeable. The charge for the service is minimal. For coats and other heavy fabric type items, it will not be noticeable. Caps use a different system, which is more a frame than a hoop and will not leave marks. BACK TO TOP Can you embroider the backs of caps? Yes! As it involves two hooping and embroidery processes, the cost is slightly higher than the front embroidery alone. Telephone numbers, addresses, and mission statements are commonly placed on cap backs. BACK TO TOP What is backing? Backing is a fabric or layers of fabric that is placed on the opposite side of the embroidery inside the garment. The main purpose of the backing is two fold. The first is to stabilize the garment during the stitching and the second is to stabilize the design over its intended uses. A simple four-letter name in script may have 1000 or more individual stitches. Without backing the embroidery would be harmful to the garment, as the numerous needle entries would weaken the fabric. We make backing decisions based on our experience as to what is best for the end use of the design and the type of garment. BACK TO TOP In closing... We are here to serve your needs. If you have any questions about any part of the embroidery process please, contact us. We also offer tours of our facility to schools, organizations, clubs etc. If you would like to see what we do "in action" we will be glad schedule your visit to our company. Sincerely, Troy Thorpe & Jim Conant |
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Digitizing FAQ's | Embroidery FAQ's | Screen-printing FAQ's
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Coeur d'Alene, Idaho 83814
monogram printing - logo design - screen printing - caps - dress shirts - uniforms